FAQ’s

What is the return policy?

Our return policy is located at https://sweetpeasstudio.ca/policies/refund-policy


What are the shipping options?

We have a couple of choices: BC tracked, Canada post standard and Canada post expedited. We currently only shipping to Canada and the USA


What are the international taxes, duties, etc. that I have to pay?

Yes, there may be duties and taxes once it reaches it destination.


When will I receive my order?

Ready to ship items are generally 4-8 days within BC and 8-10 days across Canada. Shipping to the USA can take up to 30 days.

Custom orders/preorder fabrics can take up to 15 weeks.


What do I do if I never received my order?

Please contact us at sweetpeasstudiowl@gmail.com and provide your name and order number.


What do I do if I received a defective order?

Please contact us at sweetpeasstudiowl@gmail.com and provide your name and order number.


How do I make changes to an order I’ve already placed?

Please contact us at sweetpeasstudiowl@gmail.com and provide your name and order number.

We gladly do our best to adjust your order.


Where are you located?

Williams Lake, BC Canada 🇨🇦 


How is the product made? Where do the materials come from?

We hand pick designs/patterns, and pick fabrics from local moms in BC and Canada.


How do I make sure I order the right size?

We have a chart with sizing located at sizing chart


How do I contact your company if my question isn’t answered here?

Feel free to reach out by phone at (250)305-8308, leave your name and reason for phoning and we will get back to you within 72 hours.